Shipping & Returns

Shipping

All orders are processed and shipped from Singapore. Once your order is placed, you can expect local delivery within 1–3 working days.

You'll receive tracking details so you can follow your order on its way to you. Please ensure your delivery address is correct at checkout, as we're unable to redirect parcels once they've been shipped.

Self-collection

Free self-collection option is available. Proof-of-purchase (Order Confirmation Email) must be shown during collection. Pick-up only at:

Cheng Lim LRT (Seng Kang), Exit A Elevator Level 1
5 Anchorvale Street, s545047

For Drivers: Seng Kang, s544625, The Vales condo Blk 81, Level B1 lift lobby

DM us on Telegram @jigglelb to make an appointment before heading down. Let us know the following in your DM and we'll discuss a time that suits both of us:

Name:
Email:
Order#:

Returns, Exchanges & Refunds

Due to the nature of trading card game products, all sales are final. Items sold are non-exchangeable, non-returnable for store credits, and non-refundable.

We take great care to describe and photograph every product accurately so you know exactly what you're purchasing before you order. We encourage you to review product details carefully before completing your purchase.

We're Here to Help

While all sales are final, we genuinely care about your experience with Jiggle TCG. If you encounter any issue with your order, please contact us and we'll do our best to make things right. Every situation is reviewed individually, and we'll work with you on a case-by-case basis to find a fair resolution.